Privacy Policy
Last updated: September 28, 2026
Elite Underground Tools LLC (“we”, “us”, or “our”) is committed to protecting your personal information.
Information We Collect
We collect information you provide when placing orders, creating accounts, or contacting us, including name, email, phone number, shipping address, and payment information.
How We Use Your Information
- To process and fulfill your orders
- To send order confirmations and shipping updates
- To respond to customer service inquiries
- To improve our website and services
Information Sharing
We do not sell or rent your personal information to third parties. We share information only with service providers necessary to fulfill your orders (shipping carriers, payment processors).
Text Message Receipts: Customers may optionally request one SMS receipt after an in-person purchase by choosing text on the customer display or agreeing verbally with the cashier. They confirm the mobile number for that receipt; print and email remain available. Message and data rates may apply. Customers can reply STOP to opt out or HELP for assistance. We use mobile numbers and SMS consent for this requested transactional receipt and related support, not marketing. We do not share or sell mobile numbers or SMS opt-in/consent data with third parties, affiliates, or lead generators for marketing or promotional purposes. Our messaging service provider processes the information to deliver and support the requested SMS. SMS consent is not required to complete a purchase.
Cookies
Our website uses cookies to improve your browsing experience and for analytics purposes. You can disable cookies in your browser settings.
Data Security
We implement industry-standard security measures to protect your personal information.
Contact Us
For privacy concerns, contact us at:
📞 (346) 504-0220
📧 info@eliteundergroundtools.com